SOP No: GM-WH13

SOP Library

SOP NO: GM-WH13 (List of Exhibits/Attachments)

Mission: Technical Support Services

Area: Grains Marketing (GM)

Title:

SOP on the New Computerized Stock Examination and TOLA Computation

Date Approved/Issued: 04/22/2003

Date Effective: 04/22/2003

Digest:

I. TERMS OF REFERENCE

A. Rationale

B. Objective

C. Scope

D. Basis

II. IMPLEMENTING GUIDELINES

A. Stock Examination - Grains and Empty Sacks (MTS)

1. Provincial Offices’ Stock Examination (SE) Working Group

The Provincial Office shall now be incharged and responsible for the conduct of grains and MTS stock examination using the New Computerized Stock Examination System (for Grains & MTS) both for the past and on-going stock accountabilities of stock accountable officers. Since stock examination is a continuing activity for as long as the Provincial Office maintains warehouse/s, the Provincial Office shall form a stock examination (SE) working group which shall be under the supervision of the Prov’l Accountant.

The PO SE Working Group shall undertake the stock examination using the New Computerized Stock Examination System (for Grains & MTS) which will be installed by MSD Central Office. Personnel assigned to the SE Working Group will be trained for the smooth implementation of the new computerized system.

2. Status of stock accountabilities are categorized as follows:

a. Past accountabilities

1. Without stock examination

Falling under this category are those former or incumbent stock accountable officers who handled warehouses, buying and mobile stations, rice mills and mechanical driers which have been already closed/terminated upon approval of this SOP and without stock examination conducted yet.

Upon the approval of this SOP, the New Computerized Stock Examination System (for Grains & MTS) shall now be used for the purpose. It shall be installed in every NFA Provincial Office. Hands-on training of personnel shall be conducted by MSD with the assistance of IAD on the documentation, reporting and policy aspect and other concerns.

The following general policies shall be observed in the conduct of stock examination:

a. Examination shall be prepared on a per stock accountable officer specifically assigned pe

warehouse/buying station/mobile procurement per cereal type and per MTS type/condition covering a specific period of accountability. It shall also include examination of the stock accountabilities of a Plant Engineer or Mechanical Plant Supervisor/Operator assigned in an NFA owned rice mill or mechanical drier following the conditions set forth in SOP number GM-PG03 re: Accountability for Stock in Process effective June 15,1988.

For clarity and standard implementation of the above policy, the conduct of examination for grains stock accountabilities shall be determined per cereal type and not per variety regardless of stock condition. Stock condition or quality of the grains stock ( i.e., good (treated or untreated), partially or totally damaged stocks), shall be disregarded since they do not have the corresponding TOLA methodology. For purposes of stock examination, only the quantity of the grains stock shall be determined as one of the bases of TOLA computation.

The following grains stock are considered as cereal types:

Cereal Type	Cereal Type
1. Palay	11. Imported WhiteCorngrains
2. Local Rice	12. Local Sorghum
3. Imported Rice	13. Mongo or Mungbean
4. Local Brown Rice	14. Soybean
5. Imported Brown Rice	15. Soybeanmeal
6. Local White Corngrains	16. Rice By-Products
7. Local Yellow Corngrains	17. Corn By-Products
8. Local Corngrits	18. Certified Seeds
9. Wheat Flour	19. Sugar
10. Imported Yellow Corngrains	20. Fertilizer

Examination per cereal type facilitates and follows cost accounting and warehouse stock reporting procedures and TOLA methodologies. Likewise, it simplifies and standardizes the whole process of the stock examination system.

However, stock examination shall be prepared per variety for rice by- products, such as, Rice Bran, DKA, DKB, DKC, MTM, MXD and MXB and for corn by-products, such as, TAH (Corn Bran), TIK (Floured Corn), SNG (Germ) and CBIN (Corn Binlid), for they have different equation/formula in computing TOLA.

For MTS stock examination, the process requires MTS to be identified per TRDD’s standard classification of MTS code/type and condition. Each MTS type is determined according to 1) the material used 2) the type of cereal to which it is intended 3) the activity/transaction where it shall be initially used 4) weight 5) capacity and 6) sack condition, as exemplified hereunder:

MTS CODE/TYPE

P P M A 5 0

(1) (2) (3) (4) (5) (6)

where:

1) the

1st letter P

stands for the material used which is

plastic

2) the

2nd letter P

stands for the type of cereal to which it is intended which is

palay

3) the

letter M

stands for the activity/transaction which is

milling

4) the

letter A

stands for weight of sack which is

0.11 net kilogram

5) the

number 50

stands for capacity which is

50 net kilograms

6) the

letter N

stands for condition which is

brand new

b. The examination shall be on a per warehouse document (WSRs/WSIs) and activity/transaction basis. In no case, shall the examination be prepared as inclusive (i.e., for a day or week transaction, per activity for the day, or two or more warehouse documents for the day or week).

Also, only the following moisture content (MC) ranges are considered acceptable per TRDD’s study.

Lowest Highest

MC MC

Palay 10.20% - 14.00%

Milled Rice 11.06% - 14.50%

Corngrains 10.30% - 14.00%

Sorghum 11.00% - 15.00%

Soybeans 9.00% - 13.00%

MC for palay may be higher than 14%, when management allows to procure wet stocks.

c. Primary documents, i.e., WSR, WSI, WTS, ESR and ESI, preferably the accounting copies, shall be used as source documents in the examination. To facilitate the process of examination, stock reports with the daily/weekly statement of receipts and issues, verified correct by the Prov’l Accountant, can already serve as bases of examination, if they contain individual moisture content (MC) readings per WSR/WSI. Other warehouse documents and stock reports, such as, Auditing and WSII/SAO copies, can also serve as bases.

If some or all of the abovesaid primary documents are no longer available, the following secondary documents may also be used:

c.1 Accounting records such as disbursement vouchers, journal vouchers (JVs), general journals (GJs), stock ledger cards and any other accounting books of accounts or records which can extract the stock transactions and determine the stock accountability of the stock accountable officer on a per warehouse, per cereal/MTS type and particular period of accountability.

c.2 Stock book of the stock accountable officer per warehouse showing the daily transaction per document indicating the MC, cereal type, variety, activity and quantity (in bags and gross/net kilograms)and complete as to the period of accountability. Also, for MTS daily transactions indicating the MTS type, condition, activity and quantity (in number of pieces) and complete as to period of accountability.

d. Activities/transactions excluded in the grains stocks accountability

In the examination process, the following warehouse activities/transactions are excluded in the grains stocks accountability of the stock accountable officer:

d.1 In-warehouse transactions, such as repiling, reclassification, resacking/rebagging.

In-warehouse transactions documented by WTS normally do not have variances in quantity (net kilograms) issued and received, thus, no TOLA is granted. If ever variances occur, such becomes in-warehouse spillages which can be recovered, reclassified and issued accordingly. MTS issued and recovered during in-warehouse transactions, however, are included in the MTS accountabilities of the stock accountable officer.

d.2 Drying transactions

Drying transactions include solar and mechanical drying. Certain types of mechanical driers are granted with TOLA due to drying losses incurred as per study of TRDD and approved TOLA methodologies.

e. Since stock examination is not complete without the accounting of accountable forms handled by the stock accountable officer. The following list of reports/documents shall be obtained from the supply officer or concerned office .

F Statement of Accountable Forms Issued ( Exhibit 1 )
F Statement of Accountable Forms Returned ( Exhibit 2 )

Above reports must be

“Certified Correct by”

the Supply Officer and

“Noted by”

the Prov'l Manager.

f. Per existing policy, a stock accountable officer with lost/missing unused accountable forms under his/her accountability must report to the authorities/office immediately upon discovery of such loss. Hence, a

Report on Lost/Missing Unused Accountable Form/s

(

Exhibit 3

shall be prepared by the stock accountable officer. These reports shall be secured from the Supply Officer to relieve the concerned stock accountable officer from accountability for the lost/missing accountable forms.

g. The

Certificates of Inventory for Grains

MTS

and Accountable Forms

shall likewise be obtained from the Prov’l Inventory Committee (PIC) which is responsible for the conduct of physical counting of inventory on hand. However, if the PIC is not convened for the purpose, any available certified copy of such certificates shall be obtained from the Prov’l COA Auditor/Provincial Accountant/Supply Officer.

2. With stock examination ( conducted by management or COA)

Under this category are those former or incumbent stock accountable officers with previously handled accountabilities and whose stock examination have already been prepared by management or COA but without TOLA computation yet.

The management or COA grains stock examination reports which are prepared manually or with the use of a different computer system, such as Lotus 1-2-3, Excel or any other computer language can already serve as basis of TOLA computation in the Reg’l Office by still using the modified (old) TOLA system. The modified TOLA system may still be used until all past accountabilities with examination reports for TOLA computation have been completed.

However, input table/s (

Exhibits 4 A

Exhibit 4 B

)

may be prepared by the PO SE Working Group to serve as source document of TOLA computation,

if the management or COA prepared stock examination reports and schedules have the following deficiencies:

�

without individual moisture content (MC) entries as reflected in the used warehouse documents (WSRs and WSIs) or with MC entries but are not within the acceptable MC range;

� used WSRs and WSIs are presented in the schedules as inclusive and not per document;

� in-warehouse transactions are included in the stock examination reports and schedules;

�

examination schedules are not presented per variety specifically for rice and corn by-products;

�

legitimate transactions with WSRs or WSIs are not included in the examination;

�

error in footing and other mathematical computations uncovered.

The basis of

input tables

shall be the primary documents to ensure completeness and correctness of data. The

input tables

shall also be used in the reconciliation between the management or COA prepared stock examination and the primary documents. Also,

input tables

shall be prepared on a per warehouse document per cereal type and activity/transaction basis to facilitate reconciliation.

If discrepancy/variance exists between the input tables and examination reports, a

reconciliation statement

(

Exhibit 5

)

shall be prepared by the PO SE Working Group following the format exemplified per SOP number GM-WH08 re: SOP on the Decentralization of TOLA Computation (Phase I) dated January 15,1997. The reconciliation statement shall be verified correct by the Prov’l Accountant and noted by the Prov’l Manager with the conformity of the Prov’l COA Auditor, as the case may be.

b. On-going accountabilities

This can be categorized in to two (2), namely:

On-going accountabilities

- period of accountability is one year or more and

with total grains inventory on hand of 5,000 bags and below;

and,

On-going accountabilities

- period of accountability is more or less than one year and

with

total grains inventory on hand of more than 5,000 bags.

1. Conduct of examination for on-going stock accountabilities

Stock examination shall include warehouses which are existing or currently operating or for stock accountable officers with on-going accountabilities. The examination shall be undertaken and updated to the last transaction reflected on the latest stock and MTS reports submitted by the stock accountable officers reviewed and verified by the Prov’l Accountant. Such that the result of examination ( i.e., shortage or overage) if any, is already determined after the cut-off/transfer of accountability or closure of the warehouse.

2. Cut-off/transfer of stock accountability

As a general policy, the stock accountable officer of an existing/current warehouse with a period of accountability of one year or more and with a total grains inventory on hand of 5,000 bags and below needs proper cut-off of accountability.

However, the stock accountable officer can also be relieved of his/her stock accountability even if the period of accountability is more or less than one year and the total inventory is more than 5,000 bags if any of the following factors exist:

1) The stock accountable officer has an administrative/criminal case.

2) The stock accountable officer is medically and physically not capable of performing his duties.

3) The stock accountable officer has adverse findings/irregularities after proper validation/audit/investigation has been made.

4) The stock accountable officer has incurred variances per accounting records/stock reports after volumetric count of:

Palay - variance equivalent to more than 3% of total volume handled (in net kilograms) for the period covered under examination.

Rice - variance (per cereal type) equivalent to more than 2% of the total volume handled for the period covered under examination.

Corngrains - variance (per cereal type) equivalent to more than 6% of the total volume handled for the period covered under examination.

The aforecited variances shall not be a ground for the automatic relief of the stock accountable officer. However, he/she shall no longer be allowed to receive new stocks and the remaining stocks shall be issued out until cut-off of accountability is made. The remaining inventory can either be transferred to an incoming stock accountable officer or the beginning inventory of the same stock accountable officer. Similarly, a simultaneous inventory of MTS stocks and unused accountable forms shall also be conducted.

The following procedures shall be undertaken in order to properly establish cut-off of accountability:

a. Conduct of physical inventory of stocks, i.e., 100% bag to bag weighing of grains inventory and piece by piece counting of MTS.

1. The Provincial Inventory Committee (PIC) with COA as observer shall be convened to conduct 100% bag to bag weighing of the grains and piece by piece counting of MTS stocks and to determine inventory of unused accountable forms (i.e, WSRs, WSIs, WTS, ESRs and ESIs).

2. The physical inventory taking shall be conducted in the presence of both the outgoing and incoming stock accountable officers or their duly authorized representatives. There shall only be one weighing if the turnover is in one and the same warehouse.

3. Proper warehouse documentation shall be observed in the conduct of physical inventory taking such as the following:

Existing procedure dictates that warehouse stock issue/s (WSI/s) shall be issued by the outgoing (issuing) stock accountable officer for grains stocks recovered during the inventory taking while corresponding warehouse stock receipt/s (WSR/s) shall be served by the incoming (receiving) stock accountable officer to document transfer of accountability. If there is no turnover of stocks accountability ( the outgoing and incoming stock accountable officer is one and the same person), WSIs and WSRs shall likewise be issued to document the proper cut-off.

F The Warehouse Tally Sheet/s (WTS/s) shall no longer be used for this activity.

Similarly, inventory taking on MTS accountability shall be made using ESR/s and ESI/s simultaneously with grains.

The PIC shall issue

Certificates of Inventory for Grains (

Exhibit 6

) and MTS (

Exhibit 7

)

which is necessary in the documentation process. Members of the PIC and the COA observer shall affix their signatures in the certificates. The PIC shall ensure that the concerned stock accountable officer concur to the correctness of the data requiring the latter to affix his/her signature in the certificates.

b. Inventory of Unused Accountable Forms

The PIC shall likewise issue

Certificate of Inventory for Unused Accountable Forms (

Exhibit 8

)

for the unsued WSRs, WSIs, ESRs, ESIs and WTS remaining under the custody/accountability of the stock accountable officer after documentation of corresponding WSIs/ESIs for the remaining stocks inventory. As a matter of policy, all remaining unused accountable forms shall be accounted for and properly turned over by the stock accountable officer to the supply officer for monitoring and control purposes.

For clarity, if there is no turnover of stocks accountability, the same unused accountable forms may still be used by the stock accountable officer provided the supply officer is notified accordingly that such shall be used in the succeeding period of accountability. Such condition may also be indicated in the remarks portion of the certificate of inventory.

3. Rule on offsetting of shortages with overages or vice-versa

Offsetting is not allowed for overages of one cereal type with shortages of another cereal type or vice-versa. However, for MTS accountabilities, offsetting of overages with shortages is allowed for different sack conditions i.e., brand new, second hand/serviceable, mendable and unserviceable, provided, it is of the same MTS type. Furthermore, stock overages shall not be refunded by the concerned stock accountable officer.

The New Computerized Stock Examination System is already equipped with the control mechanism on the above rule on offsetting, to eliminate human error. However, for other manually prepared stock examinations (either management or COA), the result shall be adjusted following the abovestated rule.

For clarity, hereunder are illustrative cases on how to apply the above rule:

ILLUSTRATIVE CASES

CASE # I - Grains

Summary of Complete Examination of Stocks Accountability-Grains
of Mr. Abdul Guiapal, Stock Accountable Officer
Tamontaka Whse., Tamontaka, Dinaig, Maguindanao
Covering the Period November 27,1987 to October 10,1989

Particulars	Imported Rice (nkg)	Local Rice (nkg)
Debits to Accountability:
Procurement	875,401.18	384,174.31
Total Debits to Acct’bility	875,401.18	384,174.31

Credits to Accountability:
Transfer-Out	558,500.10	389,577.16

Sales-Cash	275,951.74	-
Total Credits to Acct’bility	834,451.84	389,577.16
Shortage/(Overage)	40,949.34	(5,402.85)

From the above result, offsetting the overage of local rice of 5,402.85 net kilograms with imported rice to reduce the shortage of the latter to 35,546.49 net kilograms (40,949.34 - 5,402.85) is not allowed since local and imported rice are not of the same cereal type. In the same manner, if the result is overage for imported rice and shortage for local rice , no offsetting can be made. Furthermore, any overage, whatsoever, shall not be refunded by the stock accountable officer.

CASE # II - MTS

Summary of Complete MTS Accountability
of Mr. Abdul Guiapal, Stock Accountable Officer
Tamontaka Whse., Tamontaka, Dinaig, Maguindanao
Covering the Period November 27,1987 to October 10, 1989

Particulars	TLSS50N(pcs)	TLSS50S (pcs)	PSWA60N (pcs)	PSWA60S (pcs)	PSWA60M (pcs)	PSWA60U (pcs)
Debits to Accountability:
Transfer In	12,657	-	10,000	10,000	-	-
Milling - Private				14,000	3,600	6,417
Total	12,657	-	10,000	24,000	3,600	6,417
Credits to Accountability:
Procurement	-	-	11,758	14,427	-	-
Milling - Private	12,285	-	-	-	-	-
Inventory	370	46	-	300	2,136	6,627
Total	12,655	46	11,758	14,727	2,136	6,627
Shortage/(over-age) before offsetting	2	(46)	(1,758)	9,273	1,464	(210)
Add/(Deduct) offsetting	(2)	2	1,758	(1,968)	-	210
Net shortage/ (overage)	nil	(44)	nil	7,305	1,464	nil

From the above result, the rule on offsetting is applied as follows:

the shortage of 2 pieces on TLSS50N (Brand New) is deducted from the overage of 46 pieces TLSS50S (Second Hand/Serviceable), thus, the net overage for TLSS50S of 44 pieces;

the overages of 1,758 pieces for PSWA60N and 210 pieces for PSWA60U (unserviceable) are offset from the shortage of PSWA60S, thus, PSWA60S had a net shortage of 7,305 pieces and PSWA60M (mendable) of 1,464 pieces;

(Note: the total overage of 1,968 pieces is applied to PSWA60S because it has the biggest shortage for MTS type/code PSWA60)

4. Generated reports in the Provincial Office

The detailed procedures of the New Computerized Stock Examination System (for Grains & MTS) are contained in the User’s Manual which is supplemental to this SOP. For familiarization, however, the following Examination Reports can be generated by the system showing the stock/AFs accountability of a stock accountable officer per warehouse, per cereal/MTS type and period of accountability:

a. Grains

� Statement of Receipts per Cereal Type and Activity ( Exhibit 9 )
� Statement of Issues per Cereal Type and Activity ( Exhibit 10 )
� Statement of In-Warehouse Activities ( Exhibit 11 )
� Statement of Issues - Other Activities ( Exhibit 12 )
� Statement of Receipts - Other Activities ( Exhibit 13 )
� Summary of Stock Accountability per Cereal Type ( Exhibit 14 )
� Summary of In-Warehouse Transactions - Per Cereal Type ( Exhibit 15 )
� Summary of Issues/Receipts - Other Activities Per Cereal Type ( Exhibit 16 )
� Summary of Complete Stock Accountability for Grains ( Exhibit 17 )

b. MTS

� Statement of MTS Receipts per Activity ( Exhibit 18 )
� Statement of MTS Issues per Activity ( Exhibit 19 )
� Summary of MTS Accountability per MTS Type ( Exhibit 20 )
� Summary of Complete MTS Accountability ( Exhibit 21 )

c. Accountable Forms (AFs)

� Statement of Accountability for Stock Accountable Forms (AFs) ( Exhibit 22 )

Aforesaid examination reports shall be verified by the Prov’l Accountant and noted by the Prov’l Manager prior to submission to the concerned stock accountable officer for confirmation.

5. Request for Confirmation Result of Examination

The stock accountable officer within a reasonable period shall be given the opportunity to review the result of examination, hence, a Request for Confirmation ( Exhibit 23 ) shall be served him/her together with 3 copies of the computerized examination reports and schedules.

a. 30 working days prescription period

The stock accountable officer is given 30 working days upon receipt to review the examination reports and schedules.

For a stock accountable officer who is no longer in service (by reason of retirement or death), copies of the request for confirmation and examination reports shall likewise be provided to the concerned retired stock accountable officer or the surviving spouse or next of kin through fastest means of communication for their review/action given the same 30 working days period.

Any discrepancy uncovered within the 30 working day prescription period shall be referred to the PO SE Working Group through the Prov’l Accountant so that appropriate corrections/adjustments, if any, could be made immediately.

Within the 30 working days prescription period, the stock accountable officer shall forward the 2 copies (with 1 copy retained as his/her personal file) of the stock examination reports and schedules with his/her signature affix to the “Certified Correct By” portion of the reports and schedules together with his/her written reply, if any, to the following:

1 copy Provincial Office (attn: The PO SE Working Group)

1 “ Prov’l COA Auditor

b. lapse of the 30 working days prescription period

After the lapse of the 30 working days review period and no action or reply is received from the stock accountable officer, the stock examination reports are considered deemed reviewed and correct and therefore will now be finalized by the PO SE Working Group and submitted to the Reg’l Office for TOLA computation even without the signature of the stock accountable officer.

6. Submission of grains stock examination reports for TOLA computation

Within five (5) working days upon receipt of the certified correct copy of the examination reports and schedules from the stock accountable officer or after the lapse of the 30 working days prescription period, the Prov’l Office shall furnish the Reg’l Office (attn: The RO TOLA Working Group and cc: The Prov’l COA Auditor) a memo Request for TOLA Computation (Exhibit 24 ) and attachments (i.e., Request for Confirmation and reply, if any).

However, instead of the hard copy, the PO SE Working Group may provide the Reg’l Office a corresponding “diskette copy” of the examination reports and schedules. The Prov’l COA Auditor may also be provided with a “diskette copy” of the stock examination reports and schedules for audit and other purposes.

The PO SE Working Group shall keep as its permanent file, the copy of examination report and schedules provided by the concerned stock accountable officer. It can be reproduced/reprinted only upon request by any interested party/office and approval by the Prov’l Manager.

Aside from the hard copy, the PO SE Working Group shall likewise maintain a back-up file in a diskette, of the examination reports on a per stock accountable officer per warehouse and per period of accountability for reference purposes. The permanent file (hard copy) and back-up file (diskette) can only be disposed until the stock accountable officer is cleared of his/her accountabilities by COA.

For clarity, only the grains stock examination reports with shortages in one or all cereal types which need TOLA computation shall be forwarded to the Reg’l Office. Hence, if the result is overage or shortage but considered auto-offset, in one or all cereal types, then there is no need to forward the same to Reg’l Office since there is no TOLA to be computed therefrom. Instead, a copy of the stock examination reports shall be submitted to the Prov’l COA Auditor for appropriate action.

7. Audit of the Prov’l COA Auditor

COA being an independent office may request an advance copy of the examination reports and schedules from the Prov’l Office so that findings/discrepancy, if any, may already be corrected prior to release to the concerned stock accountable officer for review.

B. TOLA Computation

1. The Regional Office TOLA Working Group

The Reg’l Office TOLA Working Group which is headed by the Reg’l Accountant and under the supervision of the Asst. Reg’l Director is responsible for the conduct of TOLA computation from grains stock examination reports submitted them by respective Prov’l Offices.

The Reg’l Office TOLA Working Group shall compute TOLA by using the New Computerized TOLA Computation System (for Grains) which will be installed by MSD Central Office. This new TOLA system will eventually replace the modified (old) TOLA system existing in the Reg’l Office as soon as backlog or pending cases in the old system have been completed. Personnel assigned to the Reg’l Office TOLA Working Group shall likewise be trained by MSD and IAD to acquaint themselves with the new system and the applicable TOLA factors and methodologies.

2. Conduct of TOLA computation

The following general policies shall be observed:

a. Only grains stocks accountabilities with shortages are subject to TOLA computation, no TOLA are granted for MTS accountabilities.

b. The Reg’l Office TOLA Working Group may also review result of stock examination and take cognizance of overages. Also, a review of the data contained in the “diskette copy” versus hard copy on file with the Prov’l Office may also be conducted, if necessary.

c. The Reg’l Office TOLA Working Group shall only make use of the New Computerized TOLA Computation System (for Grains) to be installed in the Reg’l Office which shall replace the modified (old) TOLA computerized system. However, the modified TOLA system may still be used on grains accountabilities with pending or on-going TOLA computation in the Reg’l Office.

d. The Manual on TOLA Factors and Methodologies shall always be used as reference which contain policies applicable to the situation, among them are as follows:

The long method of TOLA computation based on individual TOLA factors (i.e. MC variation, insect, rodent and bird Infestation), is applied to all accountabilities handled by stock accountable officers before October 1,1997. However, for stock accountabilities handled starting October 1,1997, TOLA shall be computed using the Total Weight Loss (TWL). TWL uses only one equation/formula for all the loss causing factors in storage such as moisture loss (MC Variation), insect, rodent and bird infestation and spillage

(IDM’2002 TRDD-TRD-04-52 dated August 6,2002).

For clarity, individual TOLA factors shall also apply to transaction dates with period of accountability starting even before October 1,1997 and ending beyond the said cut-off date. On the other hand, TWL shall now be applied to period of accountabilities starting October 1,1997 and onwards.

Also, in the TOLA computation using the individual TOLA factors, rodent and bird infestation, TOLA shall be applied to all cereal types if the transaction periods are different with each other or the transaction periods do not overlap with each other. However, TOLA shall be applied to one cereal type/variety only with the biggest shortage converted to money value, if the transaction periods are the same with the other cereal types/varieties or the transaction overlaps with each other. In case the cereal in question is not among those listed in the feed preference of rodents and birds, the particular cereal type/variety shall be considered but regarded as the last priority

(IDM’98 TAC-10 dated October 27,1998).

Since the modified TOLA system does not include the TWL equation/formula, the

New Computerized TOLA Computation System

shall be used for grains stock accountabilities falling after the cut-off date of October 1,1997.

3. Rule on auto-offseting of shortages by TOLA

Shortages in grains stock accountabilities of 1,000 net kilograms and less shall automatically be considered offset by TOLA provided the following criteria are met:

(1) shortage is less than 1% of quantity handled excluding in-warehouse transactions, on a per cereal type basis;

(2) period of accountability on a per cereal type basis is more than one year.

The New Computerized TOLA Computation System (for Grains) is likewise installed with control mechanism that can determine the abovestated rule to deter human error.

4. Generated TOLA reports at the Reg’l Office

The detailed procedures of the New Computerized TOLA Computation System (for Grains) are lengthily discussed in the User’s Manual. For purposes of presentation, the new computerized TOLA system generates the following TOLA Reports:

TOLA Methodologies

Ÿ Summation of Net Weight and Numerical Product per Cereal Type ( Exhibit 25 )
Ÿ Summation of Receipts, Issues and Balances per Cereal Type ( Exhibit 26 )
Ÿ Computation of Average Period of Storage per Cereal Type ( Exhibit 27 )

Individual TOLA Factors

Ÿ Computation of TOLA for Moisture Content Variation Loss ( Exhibit 28 )
Ÿ Computation of TOLA for Insect Infestation Loss ( Exhibit 29 )
Ÿ Computation of TOLA for Rodent Infestation Loss ( Exhibit 30 )
Ÿ Computation of TOLA for Bird Infestation Loss ( Exhibit 31 )

Total Weight Loss (TWL)

Ÿ Computation of TOLA for Total Weight Loss (TWL) ( Exhibit 32 )

5. The Reg’l Tolerable Allowance Committee (RTAC)

The RTAC has been created pursuant to Special Order AO No. 2K1-11-008 in view of the decentralized TOLA computation and composed of the following:

Chairman : Assistant Regional Director
Vice Chairman : Regional Accountant
Members : 1. Reg’l Stock Quality Assurance Officer (RSQAO)
2. Reg’l Operations Officer (ROO)
3. Reg’l Engineer
4. Reg’l Investigator
5. Employee’s Association (EA) Representative

Observer : Reg’l COA Auditor

As mandated in the SO, the RTAC is an extension of the Central Office TAC who shall evaluate, discuss, deliberate and recommend matters relative to TOLA. It is therefore appropriate that the RTAC should also assist the Reg’l TOLA Working Group in the technical evaluation of request for recomputation filed by the stock accountable officers.

The RTAC shall likewise be trained on the technical evaluation of requests for recomputation/appeals by TRDD/IAD, upon request.

6. Result of TOLA computation

The Reg’l Office TOLA Working Group through the Reg’l Director shall furnish the concerned stock accountable officer Result of TOLA Computation ( Exhibit 33 ) with the TOLA reports as attachment. The aforesaid reports shall be verified by the Reg’l Accountant and noted by the Asst. Reg’l Director as Chairman of the Reg’l TOLA Working Group.

7. Request for Recomputation

a. 30 working days prescription period

The concerned stock accountable officer is given another 30 working days after receipt of the result of TOLA computation to review the TOLA granted/applied on his/her grains stock accountabilities and may file to the Reg’l TOLA Working Group a

Request for Recomputation

if he/she finds the result with discrepancies, such as:

F Error in the application of TOLA factors and methodologies;

Legitimate transactions and MC readings in the WSRs/WSIs are not considered in the examination;

Error in footing and mathematical computations of quantities (bags/net kilograms) in the examination reports vis-a-vis warehouse documents (WSRs/WSIs);

F Applicable additional TOLA are not considered in the TOLA computation.

The following list of grounds are the other loss causing factors with applicable TOLA and the required documents/reports/certifications shall be submitted by the concerned stock accountable officer upon filing of

Request for Recomputation

within the prescribed period:

Grounds Required documents/reports/certifications

1. Pest control measures not regularly a. Certification by the PSQAO and noted by
administered the Prov’l Mgr. on the type/frequency of
pest control measures, stating reasons/
justifications in case of none or irregular
pest control administration with the
following reports:

1. Pest Control Reports (PCRs)
2. Laboratory Analysis Reports (LARs)

If PCRs and LARs are not available,
submit Certification on the Loss/Non-Availability stating reasons thereof certified by the PSQAO and noted
by the Prov’l Mgr.

Aforesaid reports/certifications must be verified by TRDD-SQAD.

2. In-warehouse spillage due to busted a. Certification from the Reg’l Engr. And bags noted by the Reg’l Dir. on the
type/condition of the warehouse flooring.

If the warehouse flooring is uncemented,
TOLA for in-warehouse spillage is granted. If cemented, no TOLA is granted because spillage could be recovered.

3. Spillage due to outside pile a. Any report/document that could determine
the exact quantity of stocks piled outside
the warehouse.

4. Losses due to mechanical drying a. Statement of Issues and Receipts to/from mechanical drying, certified correct by
the SAO/WSII, verified by the Prov’l
Accountant and noted by the Prov’l Mgr.,
and;

b. Certification from the Plant Eng’r or the
PMO and noted by the Prov’l Mgr. on the
type of continuous flow mechanical drier
used.

5. Scale error a. Calibration reports submitted regularly by
the Reg’l Calibrator and verified by TSD-Metrology Division.

6. Truckscale-platform scale variance a. Statement of Receipts and Issues using
truckscale and platform scale or vice-versa
certified correct by the SAO/WSII, verified by the Prov’l Accountant and
noted by the Prov’l Mgr.

The concerned stock accountable officer shall ensure that the grounds stated on his/her Request for Recomputation are supported with documents/reports/certifications duly certified or noted by authorized personnel, otherwise, it shall be denied outright for lack of basis.

Other grounds not listed above can not be the subject of recomputation in the absence of
approved TOLA methodologies, thus, they shall be denied outright in evaluating the Request for Recomputation. A request for recomputation shall be filed only once by the concerned stock accountable officer and submitted to the Reg’l Office within the prescribed period. Otherwise, same shall be denied outright without the benefit of reconsideration due to prescription.

b. lapse of the 30 working days prescription period

After the lapse of the 30 working days prescription period and no Request for Recomputation is received from the concerned stock accountable officer, the result of TOLA computation is considered reviewed and correct and will now be referred to the Reg’l COA for verification and audit. (Note: In our sample case of SAO Rogelio A. Bicomong, it is assumed that he did not file a request for recomputation since the result is overage/offset, thus, the Result of TOLA Computation-Exhibit 33 shall now be referred to the Reg’l COA for verification/audit, see Exhibit 34 for the referral memo).

8. Evaluation of Request for Recomputation

The Reg’l TOLA Working Group shall also be given 30 working days upon receipt to evaluate and resolve the request for recomputation of the concerned stock accountable officer. Afterwhich, a final result of TOLA recomputation shall be released to the concerned stock accountable officer. The Reg’l TOLA Working Group may seek the technical assistance of the Reg’l TAC in the evaluation of request for recomputation.

9. Appeal

Within 30 working days upon receipt of the result of Request for Recomputation the concerned stock accountable officer may file an Appeal to the RTAC.

An Appeal may be filed by the concerned stock accountable officer to the RTAC if he/she is not satisfied with the result of TOLA recomputation and finds other grounds previously stated in his/her Request for Recomputation still unresolved.

However, the grounds/reasons stated on the Appeal shall also be supported with documents/reports/certifications to warrant the grant of additional TOLA or reconsideration, if any.

The RTAC shall be responsible in the evaluation and resolution of the Appeal inasmuch as it is the higher body created by management to assist the CO TAC. An Appeal shall be evaluated, resolved by the RTAC and approved by the Reg’l Director also within 30 working days upon receipt thereof.

An Appeal which have been issued with TAC resolution is non-appealable, final and executory.

10. Audit of the Reg’l COA Auditor

Upon receipt of the result of TOLA computation/recomputation//resolution of appeal, the Reg’l COA Auditor shall conduct audit of the result. If discrepancies are noted, the Reg’l COA Auditor shall return said result of TOLA computation/recomputation//resolution of appeal to the RO TOLA Working Group for correction. The Reg’l COA Auditor shall also act on the Appeal directly filed by the concerned stock accountable officer in his/her office.

11. Audited result of TOLA computation/recomputation/resolution of appeal

The Reg’l COA Auditor shall endorse to the concerned Prov’l COA Auditor the audited result of the TOLA computation/recomputation/resolution of appeal in 3 copies (cc: RO TOLA Working Group) together with the audited TOLA Reports and other documents.
The Regional COA Auditor shall affix his/her signature on the “Audited By” portion of the TOLA Reports.

C. Collection policies and procedures

1. Issuance of demand letter

Upon receipt of the audited result of TOLA computation/recomputation/resolution of appeal from the Reg’l COA, the Prov’l COA Auditor shall issue a Demand Letter (Exhibit 35 ), if the result is shortage, to the concerned stock accountable officer through the Prov’l Manager (cc: SE Working Group, Reg’l COA) together with the 2 copies ( SAO/WSII copy and SE Working Group copy) of the audited examination and TOLA reports and other documents. At the same time, a COA Advice (Exhibit 36) shall likewise be issued by COA to the Prov’l Manager (cc: SAO/WSII, SE Working Group, Reg’l COA), requiring the Prov’l Accountant to record/adjust its books of accounts the result of the stock examination for the concerned stock accountable officer.

Valuation of the shortages shall be the replacement cost for NFA grains stock and MTS applied to stock accountable officers’ shortages issued by management reckoning from the date of last transaction (i.e., date of last WSI/ESI issued or date of ending inventory/cut off of accountability, as the case may be ).

Only one Demand Letter shall be issued by COA for both grains and MTS shortages on a per warehouse/accountability basis of the stock accountable officer, for proper monitoring and control purposes. Furthermore, if the result is offset for grains and there is no MTS shortages, only a COA Advice shall be issued by COA.

2. Serving of COA’s demand letter

The Prov’l Manager shall within 2 working days upon receipt of the COA’s demand letter shall issue the corresponding NFA Demand to Settle Shortages ( Exhibit 37 ) to the concerned stock accountable officer. The Prov’l Manager shall ensure that the demand letter issued by COA is acknowledged and the NFA’s demand to settle received by the stock accountable officer accordingly.

In case the stock accountable officer refuses to acknowledge/receive the COA’s demand letter and NFA’s demand to settle, the serving officer, who is usually the Provincial Investigator shall execute a sworn statement/affidavit to the effect that he/she served the demand letters to the concerned stock accountable officer but the latter refused to accept or receive the same and left a copy thereof to the concerned stock accountable officer.

For stock accountable officers who are no longer in NFA (by reason of retirement, death, etc.), the Prov’l Manager shall send the demand letters and the attachments to the stock accountable officers’ last known address by registered mail with return card.

3. Payment of shortages

Payment of shortage is one time only and within ten (10) working days from receipt of demand letter or tender of demand letter by the Prov’l Investigator to the concerned stock accountable officer. Payment for grains stock shortages may be in cash and/or in kind while payment of MTS shortages shall be made in cash only. The Cashier shall issue an Official Receipt upon receipt of cash payment from the stock accountable officer. The Provincial Accountant shall issue a Credit Memo ( Exhibit 38 ) if the stock accountable officer paid his/her grains stock shortage thru payment in-kind (PIK).

D. Failure to Settle

If the concerned stock accountable officer fails to settle his/her shortages within the prescribed period, the Prov’l Manager, shall within 3 working days, report through fastest means the EIPD (cc: Reg’l Director, DAS, IAD and Administrator’s Office) through the Report on Failure to Settle Shortages ( Exhibit 39 ). Supporting documents to the report are as follows:

1. COA demand letter duly acknowledged by the stock accountable officer.
2. NFA demand to settle shortages duly received by the stock accountable officer.
3. Stock examination and TOLA computation reports.
4. Sworn statement/ affidavit of the serving officer/Prov’l Investigator indicating
refusal of the stock accountable concerned to acknowledge/receive the demand
letters and left a copy thereof together with copies of demand letters.

If said demand letters were sent through registered mail, photo copies of the registry receipts and return cards shall likewise be submitted.

E. Filing of Charges

1. The EIPD shall acknowledged through fastest means the above mentioned report and documents within 5 working days upon receipt and shall immediately conduct evaluation of the report.

2. The EIPD shall prepare the Formal Charge ( Exhibit 40 ) against the delinquent stock accountable officer. The Formal Charge shall then be submitted to the Administrator for signature.

3. The Administrator upon receipt of the Formal Charge shall act on it and forward same to the DLA for docketing.

4. The DLA shall ensure speedy trial of the case.

F. Accounting policies and procedures

1. For past accountabilities without stocks examination yet the Prov’l Accountant shall see to it that the stock balances appearing per last stock report of the stock accountable officer with no physical inventory have been set up in the books as shortages. Similarly, stock balances per stock report shall be set up as shortages net of inventory on hand per physical count (100% weighing). For abnormal (negative) stock balances in the stock report, overage shall also be set up with or with no inventory on hand per physical count.

2. The Accounting Section of the Prov’l Office shall only record in the books the result of stocks examination after TOLA computation on a per stock accountable officer, per warehouse and per period of accountability. For easy monitoring and control, the Finance/Accounting Section shall maintain sub-subdiary ledgers of CULCA accounts on grains shortages per cereal type, per stock accountable officer, per warehouse and per period of accountability. For MTS the same shall be maintained but not per MTS type.

3. The Prov’l Accountant shall also ensure that all the necessary adjusting entries have been effected in the books prior to the setting up of final shortage (net of TOLA).

4. For stock accountable officers whose documents pertaining to past accountabilities are no longer available, and where records/ledgers can no longer be found/retrieved after exerting all efforts, the following procedures shall apply;

4.1 Those with no recorded stock shortages in the books of accounts as well as with COA records shall be considered examined (liquidated) only after deliberation by the Regional TAC. However, the office shall require a duly notarized affidavit on the non-availability of warehouse documents from the Prov’l Accountant (for the Accounting Copy) and Accountable Officers (for the WSII Copy), indicating reasons for such unavailability.

COA will issue a certification as to no outstanding stock accountabilities appearing on their records and not a certification as to non availability of warehouse documents.

4.2 Stock shortages shall be considered final if recorded in the books of accounts (as CULCA) or in the COA records. However, if there is a variance between COA and Accounting records, COA records shall always prevail and Accounting shall make the adjustment in the books. No TOLA however, can be computed due lack of data needed for TOLA computation. The valuation of shortage, shall be based on book value and not on replacement/marketing cost.

5. The pro-forma accounting entries under the different circumstances are presented in Annex A of this SOP.

G. Accomplishment Reports

1. Submission of Prov’l Office stock examination accomplishment report

A quarterly Provincial Summary of Status of Stock Accountabilities ( Exhibit 41 ) shall be submitted by the Provincial Office to the Regional Office showing its status and accomplishment report for the period to be submitted not later than the 10th day of the succeeding month following the end of the quarter. The summary shall include status of cases/accountabilities itemized in Titles I to V as follows:

Title I - Without Stock Examination ( Exhibit 41-A )

Title II - With Management Examination (

Exhibit 41-B

)

Title III - With COA Examination (

Exhibit 41-C

)

Title IV - With TOLA Computation (

Exhibit 41-D

)

Title V - With Resolved Appeal (

Exhibit 41-E

)

The status reports can also be submitted in the Regional Office (cc: IAD) through the Lotus Notes E-Mail system.

2. Submission of Regional Office TOLA accomplishment report

The Reg’l Office TOLA Working Group shall also submit a quarterly Regional Summary of Status of Stock Accountabilities (Exhibit 42) to IAD not later than the 21st day of the succeeding month following the end of the quarter. The report shall incorporate the provincial summaries and includes cases in the Reg’l Office classified as :

Title VI - For TOLA Computation with RO TOLA TWG ( Exhibit 42-A )
Title VII - With TOLA Computation from RO TOLA TWG with Appeal (Exhibit 42-B )

The Reg’l Office may send the required reports in IAD through the Lotus Notes E-Mail system for early and fast submission. IAD shall in turn monitor prompt submission of the Reg’l Offices’ TOLA status reports and submits report to the CO TAC for appropriate action.

4. Submission of Collection Performance Report

The Prov’l Office shall monitor the payment of the stock accountable officer’s shortages and shall submit a monthly Provincial Report of Collection of Stock Shortages ( Exhibit 43 ) to the Reg’l Office (cc: DAS ) on or before the tenth (10th) day of the following month.

The Reg’l Office shall inturn submit a monthly Regional Summary of Collection of Stock Shortages ( Exhibit 44 ) to DAS not later than the 15th day of the same month, for monitoring purposes. The RTAC on its regular meetings shall review the collection performance of its province and call the attention of the Prov’l Managers their action against outstanding accounts.

DAS shall then submit a monthly National Summary of Collection of Stock Shortages
(Exhibit 45) to the Administrator (cc: The Deputy Administrator for Finance and Administration and Asst. Adm. for Finance and other TAC members) not later than the 25th day of the same month. DAS shall likewise report the same to the CO Tolerable Allowance Committee (TAC) regular meetings for update and other concerns.

H. Flowchart

The procedural flow of a case from examination to the final disposition including annotations are presented in Annex B.

I. Responsibility

1. Prov’l Manager

a. Creates a Stock Examination Working Group in the Prov’l Office which shall be responsible for the conduct of stock examination for past and current accountabilities of stock accountable officers.

b. Acts on problems encountered and reports/ memos prepared by the group.

c. Oversees the performance/accomplishment of the group.

2. Prov’l Accountant

a. Prepares work plan and supervises the SE Working Group.

b. Verifies stock examination reports and schedules and signs memos and reports prepared by the SE Working Group.

c. Prepares accounting entries in accordance with the required procedures.

d. Ensures compliance to collection policies and procedures.

e. Updates him/herself in the procedures on the conduct of computerized stocks examination, TOLA factors and methodologies and orients the SE Working Group.

f. Prepares periodic accomplishment reports as required by concerned offices.

3. Prov’l Office Stock Examination (SE) Working Group

a. Conducts grains & MTS stock examination using the New Computerized Stock Examination System for both past and current stock accountabilities of stock accountable officers assigned in the provincial office.

b. Prepares input tables and reconciliation statements for past accountabilities with previously prepared examination reports for TOLA computation.

c. Gathers data and other required documents/reports in the conduct of stock examination.

d. Assists the Prov’l Accountant in the preparation of other required reports and monitoring of stock accountabilities.

4. Stock Accountable Officer (SAO/WSII)

a. Submit him/herself to facilitate the conduct of examination of his/her grains & MTS stocks accountabilities and TOLA computation of grains stock accountabilities.

b. Ensures compliance to collection policies and procedures.

5. Prov’l Investigator

a. Serves the demand letters issued by COA and management to the concerned stock accountable officer.

b. Executes a sworn statement/affidavit in case of refusal by the concerned stock accountable officer to acknowledge/receive the demand letters.

c. Assists EIPD investigators in the documentation of cases to be filed against delinquent/erring stock accountable officers.

6. Prov’l COA Auditor

a. Conducts audit of the stock examination reports and schedules submitted by the stock accountable officer/Prov’l Office (SE Working Group).

b. Issues demand letter and/or COA advice as to the result of the stock examination after TOLA of a particular stock accountable officer, warehouse and period of accountability.

7. Regional Director

a. Oversees the performance/accomplishment of the RTAC and RO TOLA Working Group.

b. Acts on reports and communications received from the Central Office, RTAC, RO TOLA Working Group and Prov’l Offices on TOLA matters and concerns.

C. Approves RTAC resolutions of appeals filed by stock accoountable officers.

8. Asst. Regional Director/RTAC

a. Convenes the RTAC in compliance to the functions required in the Special Order.

b. Assists the RO TOLA Working Group in the technical evaluation of appeals for additional TOLA of stock accountable officers.

c. Supervises the performance of the RO TOLA Working Group and acts on correspondence and reports accomplished by the group.

9. Reg’l Accountant

a. Prepares work plan and heads the RO TOLA Working Group in the conduct of computerized TOLA computation on grains accountabilities of stock accountable officers in the region.

b. Updates him/herself in the conduct of computerized stocks examination and TOLA factors and methodologies. Guides and orients the RO TOLA Working Group.

c. Reviews stocks examination and TOLA computation results and signs the required reports for dissemination to concerned offices.

d. Ensures compliance to accomplishment reports required by concerned offices.

10. RO TOLA Working Group

a. Conducts TOLA computation using the Computerized TOLA Computation System (for Grains) granted to grains stocks accountable officer/s submitted by the Prov’l Offices within the region.

b. Assists the Reg’l Accountant in the review of reports/documents submitted by the Provincial Offices to ensure completeness of compliance.

c. Assists the Reg’l Accountant in the needed documents/certifications of appeals/requests for additional
TOLA for evaluation by the RTAC.

d. Assists the Reg’l Accountant in the preparation, monitoring and submission of reports by the concerned offices.

11. Reg’l COA Auditor

a. Conducts audit result of TOLA computation/recomputation/appeal referred by the Reg’l Office or Central Office TAC on grains stock accountabilities of stock accountable officers.

b. Endorses to the Prov’l COA Auditor audited TOLA reports for appropriate action.

12. Internal Audit Directorate (IAD)

a. Monitors and ensures prompt compliance to the submission of Prov’l and Reg’l Offices’ accomplishment reports.

b. Assists the Central/Prov’l/Reg’l Offices in the implementation of this SOP.

c. Conducts training and provides updates in the TOLA methodologies and evaluation of requests and appeals.

d. Conducts compliance audit and assessment of Prov’l and Reg’l Offices’ performance.

13. Directorate for Accounting Services (DAS)

a. Monitors and ensures prompt compliance to the submission of Prov’l and Reg’l Offices’ accomplishment reports.

b. Prepares required periodic reports to the concerned CO Offices for appropriate action.

14. EIPD

a. Prepares evaluation report and Formal Charge against delinquent stock accountable officers.

b. Prosecutes cases of stock accountable officers.

15. Directorate for Legal Affairs

a. Dockets Formal Charge against delinquent stock accountable officers approved by the Administrator.

b. Ensures speedy trial.

J. Special Provisions

1. Cut-off/transfer of accountability may also be undertaken in cases of alleged irregularities, material variances, robbery or theft and force majeure which necessitates the immediate determination of stock accountability of the concerned stock accountable officer.

2. There shall be no “as-is-where-is” cut-off or transfer of accountabilities.

3. No consolidated stock examination and TOLA computation shall be prepared for two or more warehouses of a particular stock accountable officer even if such warehouses have the same period of accountability.

4. To ensure proper monitoring and control on the issuance of accountable forms, the Supply Officer shall only issue accountable forms purposedly for a specific warehouse/buying station of a stock accountable officer. In no case the Supply Officer shall issue accountable forms only in the name of a stock accountable officer without identifying the warehouse/buying station where the accountable forms will have to be used.

5. Warehouse documents (WSRs, WSIs, WTSs, ESRs and ESIs), Statement of Receipts/Issues for Grains, By-Products and MTS and other pertinent reports in the warehouse like the LARs, PCRs, Calibration Reports, QUASARs, etc., should not be disposed of. These documents shall be considered as permanent files and can be disposed of only after the stock accountable officer is cleared of his/her accountabilities. Evaluation of documents/reports for disposition should pass through the Prov’l Accountant prior to approval by the Prov’l Manager.

6. Payment within the prescribed period shall be without prejudice to the filing of appropriate charges against the stock accountable officer.

7. No clearance for stocks accountability shall be issued for a resigning/retiring/deceased stock accountable officer unless he/she has fully paid all his/her shortages.

8. IAD shall conduct special audit on the compliance of this SOP.

9. Violation of the provisions of this SOP shall subject the offender to penalties provided for under applicable and reasonable NFA and Civil Service Rules.

All rulings, policies and/or issuances inconsistent with the provisions of this SOP are hereby superseded and revoked.

III. RESPONSIBILITIES

IV. FLOW CHART
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EXHIBITS

Amendment/Addendum to SOP on the New Computerized Stock Examination and TOLA Computation